.sts-ticket-form {
    max-width: 720px;
    padding: 24px;
    border: 1px solid #ddd;
    border-radius: 12px;
    background: #fff;
}

.sts-form-row {
    margin-bottom: 18px;
}

.sts-form-row label {
    display: block;
    margin-bottom: 6px;
    font-weight: 700;
}

.sts-form-row label span {
    color: #b32d2e;
}

.sts-form-row input,
.sts-form-row textarea {
    width: 100%;
    padding: 12px;
    border: 1px solid #c3c4c7;
    border-radius: 8px;
    box-sizing: border-box;
}

.sts-submit-button {
    display: inline-block;
    padding: 12px 22px;
    border: 0;
    border-radius: 8px;
    cursor: pointer;
    font-weight: 700;
}

.sts-alert {
    max-width: 720px;
    margin: 0 0 20px;
    padding: 16px 18px;
    border-radius: 10px;
}

.sts-alert-success {
    border: 1px solid #46b450;
    background: #f0fff4;
}

.sts-alert-error {
    border: 1px solid #b32d2e;
    background: #fff5f5;
}

.sts-processing-message {
    margin-top: 10px;
    font-weight: 600;
}